The Metropolitan Transportation Authority (MTA) is teetering on financial collapse and still struggling to overcome a meltdown in subway service and collapse in bus ridership. No one doubts that the MTA has serious problems and riders are suffering. But before the State Legislature approves tens of billions of new funding, the MTA needs to show it is serious about improving its decision-making and transparency.
Politically, the MTA has met the enemy: its lack of credibility.
Former Chair Joe Lhota at the MTA Board’s October 2018 meeting acknowledged this, saying, “I’m aware that before we can credibly appeal for billions of dollars of public money, we must continue to advance a reform agenda.” New York City Transit’s Fast Forward plan is a whopping $40 billion appeal and promise to improve the subways and buses. Andy Byford, New York City Transit’s president and the plan’s architect, in unveiling the plan stated that NYCT is working on the “rollout of a new transit organization - one that is built around a customer centric, continuous improvement model, one that emphasizes transparency and accountability, and one that going forward delivers on its promises.”
One of the easiest ways for the MTA to show that it is serious about improving transparency is to bring its Freedom of Information Law (FOIL) process into the 21st century. This means putting it fully online with an OpenFOIL website, modeled on the successful platforms already used by the Port Authority of New York and New Jersey and the City of New York, and as developed by the Obama administration for federal agencies.
The idea behind FOIL is that the public can ask for and get information that government decisions are based on -- information that we, the public, paid for with our taxes (and, in some cases, fares and tolls). Ideally, much of this information should already be online in an open format that is easy to search, download and use. But in 2018, the MTA is still a long way from putting important information online and in accessible formats. For journalists, researchers, and watchdogs that seek to hold the MTA accountable, that means FOIL is often the only way to get certain public records. (Read more...)