MuckRock: The FBI’s FOIA portal restricts rights of requesters

Yesterday, when Mike Best broke the news that the FBI would be shutting down its FOIA email address and directing all online submissions through its online portal, a few people sensibly asked just how bad that portal could be. We’re here to tell you how bad.

Full disclosure: Some of MuckRock’s best friends have worked on building FOIA portals (hey, 18F!). We think that there’s room for well-designed government software to make life easier for requesters AND agencies. But the FBI’s eFOIA system appears to be designed explicitly not to be used.

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