The Des Moines Register received a call last week from the U.S. Department of Health and Human Services' Freedom of Information Act Office, which processes requests for public documents.
The call was a sobering reminder of the pace at which the federal government handles requests for information:
"This is Brandon Lancey from the U.S. Department of Health and Human Services in the FOIA Office. I am calling to see if you are still interested in — well, actually you made a request a while back about Lincare Holdings Inc., regarding their annual reports." Continue>>>