From GovOnline:
For state and local governments, the storing and dissemination of records, information and data is an enormous but essential daily undertaking. From birth certificates to driver’s licenses and other important records, citizens, government employees and private enterprises need to be able to access the records that government agencies keep.
Unfortunately, for citizens, county employees and land developers in Fairfax County, Va., the ability to access the land use data that the county had on record was, until recently, a convoluted and difficult process.