Opinion: Who is good at open government? Who is bad?

People say they want government to run more efficiently, like a business. What happens when governments are tested the way businesses are?

Mystery shopping is part of the business world. Customers secretly test a business as mystery shoppers, then grade the results.

The Dallas Morning News committed a team of six journalists for a year to mystery shop 113 branches of government on how well they followed the state’s vital open records law. Continue>>>